- What part of the process was most rewarding?
- The very thorough and professional manner in which the transaction was handled. We were confident that everything was being looked after.
- What do you recommend we do to improve our service?
- I cannot think of any areas that were lacking
- How could we have made the process easier for you?
- Again, Paul made it very easy and even gave me a ride to the closing – that’s service!
- What part of the process was most frustrating?
- The frustrations were not due to your firm, but rather were related to the
appraisal and finance side of the deal.
- If we could add 1 service, what would it be?
- Perhaps an online account page where information and progress on aspects of the listing and transaction could be posted.
- Was our knowledge helpful? Yes
- Were we punctual and responsive? Yes
- Did we go “above and Beyond” to help you? Yes
- Did we help make the process easier for you? Yes
- Did we save you money? Yes
- If we did, how much money did we save you?
- It is hard to say, but the quick sale, for a fair price in this declining market easily meant 50-100K saved in total.
- Will you refer your family and friends to Team Sumberg? Absolutely
- Who was your primary agent? Paul
- Please elaborate on your experience with us.
- Paul was very responsive to our needs and questions and worked hard to keep things on track. The benefit of his market knowledge and experience was obvious in all aspects of the transaction. On top of that, he’s just a nice fellow as well. Moving our home in a timely manner, for a good price allowed us to take advantage of a great purchase opportunity and made a huge difference in our family’s quality of life. Thanks Paul!
